Finley J.-C. is smoothing the edge of a thermal blanket, the kind with the wide, loose weave that’s supposed to trap heat but mostly just traps fingers. The smell is the first thing that hits-that specific, sanitized lavender that smells nothing like the plant and everything like a corporate apology. It’s a scent designed to mask the reality of 43 bodies slowly drifting toward a horizon they can’t quite see. There are 23 rooms on this floor, and in each one, a person is being quietly dismantled by the very routines meant to preserve them.
I’ve spent 13 years in this field, and if there’s one thing I’ve learned, it’s that we aren’t just failing to care for the elderly; we are failing to translate them. We treat aging like a technical error in a software update rather than the final, most complex movement of a symphony. My hands are still slightly tingling from the morning’s personal victory-I finally matched all 103 socks in my own laundry basket, a task that required a level of focus usually reserved for bomb disposal, yet here I am, watching a nurse try to feed a man who once designed suspension bridges as if he were a toddler who doesn’t understand the concept of gravity.
[Routine is the architecture of erasure.]
The Tyranny of Safety
We obsess over safety. We create these 3-point checklists for every movement, every meal, every medication. Safety is the god of the modern care facility, but it is a jealous and narrow-minded deity. I remember a woman named Martha, who lived in room 13. She had spent 53 years as a landscape architect, a woman who understood the tactile soul of the earth. When she arrived, the facility stripped her of her rhythm. They gave her a schedule: breakfast at 8:03, pills at 9:03, recreation at 10:03. They took away her dirt-caked boots and replaced them with non-slip socks that felt like synthetic sandpaper.
I made the mistake once of trying to force her into a ‘rest cycle’ because the chart said she needed 8 hours of sleep. She looked at me with eyes that had seen 83 winters and told me that the stars didn’t keep a schedule, so why should she? I felt the weight of my own ignorance then, a heavy, cold stone in my stomach. I was trying to manage her decay instead of participating in her life. It’s a common error, one that costs us $203 an hour in ‘expert’ consulting fees but yields zero moments of actual human connection.
Flattening the Frequency
We monitor everything quantifiable, but ignore sensory history. We flatten decades of personal frequency into a single, monochromatic drone-a sensory deprivation chamber disguised as a hospitality suite.
Monochromatic Drone (94%)
Sensory History (6%)
The Foundation of Autonomy: Feet
I’ve been thinking a lot about the feet lately. It sounds mundane, but the feet are the foundation of autonomy. When a resident stops being able to walk, their world shrinks to the size of a twin mattress. I’ve seen 33 different residents lose their spark simply because their feet were neglected, causing a cascade of immobility that leads to cognitive decline.
This is why specialized care, like that found at the
Solihull Podiatry Clinic, is so vital-it’s not just about the medical treatment of the skin or the bone, but about the preservation of the ability to move through the world on one’s own terms.
If you can’t stand, you can’t look out the window at your own height. If you can’t walk, you are always being moved, always a passive object in someone else’s trajectory.
He didn’t need a psychiatrist; he needed his balance back.
We focus so much on the heart and the brain that we forget the extremities are what allow the heart and brain to engage with the environment. I once spent 43 minutes trying to find a specific pair of orthotics for a man who refused to leave his bed. Once he had them on, he walked to the garden and sat there for 3 hours.
The Aesthetic of Institution
Sometimes I wander off into thoughts about the floor tiles here. They are a high-gloss linoleum that reflects the fluorescent lights in a way that creates a ‘shimmer’ effect. For someone with macular degeneration or 3 degrees of cognitive impairment, that shimmer looks like a hole in the floor. They stop walking not because they are weak, but because they are terrified of falling into a void that doesn’t exist.
Cost of Easy-to-Clean Floors
Found a Void that Wasn’t There
We spent $3,003 on those floors because they are easy to clean, never stopping to ask if they were easy to inhabit. It’s a perfect metaphor for the whole system: we prioritize the ease of the institution over the experience of the resident. It reminds me of the time I tried to organize my library by the color of the spines. I had sacrificed utility for an aesthetic of order, much like we sacrifice dignity for an aesthetic of health.
[The tragedy of the average.]
Ignoring the Specific Self
We have designed these places for a fictional ‘average’ elderly person who doesn’t actually exist. This person likes soft carrots, mild music, and predictable afternoons. But in reality, room 3 has a former investigative journalist who wants to argue about the ethics of 23rd-century surveillance, and room 43 has a woman who spent 33 years as a master gardener and wants to know why the plastic plants in the lobby are so dusty.
I once argued with a head nurse for 13 minutes because she wouldn’t let a resident have a cup of black coffee at midnight. The resident had been a night-shift nurse for 43 years. Her body was wired for midnight caffeine. Forcing her into a ‘normal’ sleep-wake cycle was a form of psychological torture, yet it was documented as ‘promoting healthy rest.’ The contradiction is so thick you could cut it with a discarded plastic butter knife.
The Role of the Translator
I’m not suggesting that we abandon all rules. Without some structure, a facility with 63 residents would descend into a chaos that would be genuinely dangerous. But we need a radical shift in where the power lies. We need to stop seeing ourselves as managers and start seeing ourselves as translators. Our job is to translate the needs of the past into the realities of the present.
Shift in Focus: Manager to Translator
70% Translated
If a man wants to wear 3 hats at once because it makes him feel secure, our response shouldn’t be to check his cognitive score; it should be to make sure the hats are comfortable. We spend so much energy trying to pull people back into our reality that we forget how much beauty there is in theirs. I once sat with a man who thought he was on a boat. Instead of correcting him, I asked him how the water looked. We spent 23 minutes discussing the tides. It was the most coherent conversation he’d had in 3 weeks, because I met him where he was instead of demanding he meet me where I wanted him to be.
The Loneliness of Being Cared For
I see it in the eyes of the residents every day-a flickering light that dims every time someone calls them ‘sweetie’ or ‘honey’ instead of their name. It’s a linguistic softening that acts as a precursor to physical and social invisibility. We use these terms of endearment to convince ourselves we are being kind, but it’s actually a way to distance ourselves from the terrifying reality that one day, we will be the ones in the loose-weave thermal blankets.
We have plenty of the former [order] and not nearly enough of the latter [meaning].
The Woman on the Motorcycle
As I finish smoothing the blanket for the resident in room 3, I notice a small photo on the nightstand. It’s a picture of her as a young woman, standing in front of a 1953 motorcycle. She looks fierce, untamed, and entirely unlike the woman lying in the bed.
My job isn’t to keep her safe in that bed; my job is to remember the woman on the motorcycle and make sure that, even if she can’t ride anymore, she still feels the wind.
That requires a level of care that can’t be found in a manual or a 3-step protocol. It requires us to be brave enough to be inconsistent, to be willing to make mistakes, and to recognize that the most important part of a person is the part that refuses to be scheduled.